FAQ

Q- Whether gold is solid or plated?

A- The silver and the gold, all my products are solid from natural metals 

Im not using plated

Q-  Are the gemstones natural?

A- I use only natural precious gemstones

Q- Can I pay with a credit card?

A- I accept payment via PayPal and you can pay also with a credit card via PayPal

Q- How long production takes until delivery time?

A- Silver jewelry is ready to ship within two to three business days
Silver and gold jewelry and gold jewelry are ready within five to six business days

QHow long it takes for the shipment to arrive?

A- The silver jewelry and combinations are sent by special registered mail and arrive between 14-20 days (usually faster)
The gold jewelry is shipped by express delivery and arrives within 5-6 days
You can also request express delivery for silver jewelry, it will be with an extra charg of 20$

Q- In what way the jewel is sent?

A- The jewelry send in a special box and in a unique packaging
If you want the product as a gift, you can also request a special bag
And a greeting card for any occasion

Q- Are you engraving on jewelry?

A- Yes, there is no problem you can ask me to engrave on the jewelry
Especially wedding rings, dates and names ... or whatever else you would like

(after engraving there is no way to return the products)

Q- What about returns exchanges, and cancellations?

A- Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

Buyers are responsible for return shipping costs ,if the item is not returned in its original condition, the buyer is responsible for any loss in value
Q- Can I orderd Custom and personalized orders?
A- Yes You can contact me at any special request, to change an existing product
Or send me a picture of the product you are interested in
But Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns
Q- What about sizing?
A- Almost all the rings you can get in any size also bigger and smaller than what is registered in my store
You can contact me with special requests
Q- Are you also selling wholesale?
A- Almost all products are available for wholesale order
Contact me with any questions and I'll give you a Quote